Telemetron

The service and its task

Telemetron Teleport is a remote monitoring and control system for vending machines. Its mobile app shows daily sales, checks machine health and lets operators configure modems remotely.

Vending operators have to replenish stock, track sales and resolve technical problems across a distributed network. The app brings those operational checks to their phones.

Sales, inventory and servicing

The app was designed for network owners, operators and technicians. Its main workflows cover day-to-day network monitoring and machine servicing:

• View sales for today, yesterday and the previous week
• Check network and machine status and the amount of cash collected
• Check ingredient levels across machines
• Restock a machine or carry out inventory
• Review events for a machine or the whole network
• Add a machine
• Configure its modem

The client supplied a prototype, which we reviewed and refined. We paid particular attention to inventory screens, making product quantities and ingredient values large and easy to use while servicing a machine.

Working with the client team

Our team primarily developed the frontend and worked closely with the client backend developers. We discussed API behaviour and suggested backend changes, which the client team implemented. This coordination kept the work aligned across the sprints.

The interface does not divide users into fixed, visible roles. Access to content and functions can be configured remotely for each user.

We also added an Easter egg: tapping the settings icon ten times activates it.

Launch and recognition

Figures and scope of work at the time the original case study was published

We developed the Android and iOS app and passed app store review. The original case reports two months for development and publication.

At publication, the service operated in Russia and Europe with around 400 partners.

The project won bronze at the 2022 Tagline Awards in the Best Use of IoT category.